01Understanding business activity130 questions1.1 Business activity25 questionsStart1.2 Classification of businesses14 questionsStart1.3 Enterprise, business growth and size24 questionsStart1.4 Types of business organisation26 questionsStart1.5 Business objectives and stakeholder objectives41 questionsStart
02People in business109 questions2.1 Motivating employees23 questionsStart2.2 Organisation and management22 questionsStart2.3 Recruitment, selection and training of employees44 questionsStart2.4 Internal and external communication20 questionsStart
03Marketing113 questions3.1 Marketing, competition and the customer19 questionsStart3.2 Market research34 questionsStart3.3 Marketing mix41 questionsStart3.4 Marketing strategy19 questionsStart
04Operations management126 questions4.1 Production of goods and services40 questionsStart4.2 Costs, scale of production and break-even analysis35 questionsStart4.3 Achieving quality production31 questionsStart4.4 Location decisions20 questionsStart
05Financial information and decisions130 questions5.1 Business finance: needs and sources36 questionsStart5.2 Cash-flow forecasting and working capital36 questionsStart5.3 Income statements23 questionsStart5.4 Statement of financial position16 questionsStart5.5 Analysis of accounts19 questionsStart
06External influences on business activity56 questions6.1 Economic issues13 questionsStart6.2 Environmental and ethical issues30 questionsStart6.3 Business and the international economy13 questionsStart